Cisco Unified Communications Manager
Why our cucm training
Labs on CUCM 15 publisher/subscriber clusters with a second cluster for inter-cluster scenarios.
The provisioning, change and troubleshooting tasks UC teams are measured on.
Builds directly into CLCOR 350-801 and the CLACC 300-815 concentration.
What you'll learn
Hands-on
Practical Cisco Unified Communications Manager administration for the engineers who run it every day: provisioning, dial plans, features, upgrades and troubleshooting.
Supports 350-801 CLCOR
Deploy and manage Cisco Unity Connection voicemail and auto-attendants alongside IM & Presence for the Webex App, all integrated with CUCM.
Supports 350-801 CLCOR
Complete preparation for the CCNP Collaboration core exam (v2.0, 2026), which is also the CCIE Collaboration qualifier. Covers on-premises and cloud calling with 40 hours of labs.
350-801 CLCOR v2.0
The on-premises CCNP Collaboration concentration: advanced CUCM dial plans, CUBE, mobility, call admission control and enterprise-scale call routing.
300-815 CLACC v2.0
Virtual labs
5 exercises
Multi-site CUCM 15 environment for dial plan, features, globalisation and CAC, from first registration to CCIE-level scenarios.
Three sites, two clusters, LDAP and gateway
4 exercises
Unity Connection integrated with CUCM and LDAP to practise voicemail, call handlers, auto-attendants and unified messaging.
CUCM integrated with Unity Connection, IM & Presence and LDAP
FAQ
Launch pods run CUCM 15 with Unity Connection and IM & Presence 15.
Start with Collaboration Foundations if you're new to UC, or CUCM Administration & Dial Plan Mastery if you already support phones and users.
Yes. CUCM remains widely deployed, including as Webex Calling Dedicated Instance, and on-premises call control is the largest domain in CLCOR v2.0.
Buy a single course, or get every course and 60 lab hours a month with All-Access.