Blog
Featured · Certification
CLCOR v2.0, two concentrations instead of four, a new contact centre specialist exam and a 50/50 cloud and on-premises balance. Here is what it means for your study plan.
· 8 min read
SIP & VoIP
INVITE, 100 Trying, 180 Ringing, 200 OK, ACK, BYE: a practical walk through a basic SIP call, and the three places it usually breaks.
· 10 min read
Microsoft Teams
Three ways to connect Microsoft Teams Phone to the PSTN. How they differ in control, cost, coverage and operational effort, and how to choose.
· 9 min read
CUBE & SBC
Inbound or outbound, incoming called-number or destination-pattern? A clear mental model for how Cisco CUBE selects dial peers, and how to design them to scale.
· 11 min read
Certification
Both earn CCNP Collaboration with CLCOR. Choose based on the work you do now and the work you want in three years.
· 6 min read
Careers
Roles, skills and certifications from service desk to UC architect, and why engineers who know both Cisco and Teams are in demand.
· 7 min read
One email a month. Unsubscribe anytime.