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CCNP Collaboration in 2026: what changed and how to prepare

CLCOR v2.0, two concentrations instead of four, a new contact centre specialist exam and a 50/50 cloud and on-premises balance. Here is what it means for your study plan.

Train Collab Academy instructors · · 8 min read

On 3 February 2026 Cisco moved CCNP Collaboration to version 2.0 of its exams. The change rebalances the certification around how organisations actually run collaboration today: some on-premises, much of it in Webex, and a lot of it hybrid.

The exams that count from February 2026

  • 350-801 CLCOR v2.0: Implementing Cisco Collaboration Core Technologies (core exam and CCIE qualifier)
  • 300-815 CLACC v2.0: Implementing Cisco Advanced Call Control On-Premises
  • 300-820 CLHCT v2.0: Implementing Cisco Collaboration Hybrid and Cloud Technologies
  • 300-830 CLCCE: Implementing Cisco Collaboration Cloud Customer Experience (new specialist exam)

What was retired

300-810 CLICA (Collaboration Applications) and 300-835 CLAUTO (Automation and Programmability) reached end of life on 2 February 2026. Application integration topics now sit mainly in CLACC, and API skills appear across the core exam and the CCIE blueprint.

What changed inside CLCOR

The v2.0 core exam gives roughly a quarter of its weight to cloud and hybrid services, including Webex Calling and Local Gateway. Legacy topics such as Skinny-based endpoints and Jabber have given way to the Webex App. On-premises call control is still the largest single domain, so CUCM dial-plan skills remain essential.

A study plan that works

  • Weeks 1–3: refresh SIP, SDP and QoS. Most CLCOR mistakes are protocol mistakes.
  • Weeks 4–8: CUCM call control and globalised dial plans, in a lab every day.
  • Weeks 9–11: Webex Calling, Local Gateway and hybrid routing.
  • Weeks 12–13: CUBE, media resources, then timed practice exams.

Then choose your concentration: CLACC if your job is large on-premises estates, CLHCT if you work on the edge, cloud and migrations.

Go deeper: our CLCOR 350-801 training covers this topic with hands-on labs.

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