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Train Collab Academy

SIP & VoIP

SIP Training for Voice and UC Engineers

Learn SIP the way senior voice engineers use it: reading traces, negotiating media and isolating faults across CUCM, CUBE, Webex Calling and Microsoft Teams.

Training built by working engineers

  • Trace-first teaching

    Every concept is taught from real SIP traces and packet captures, not just slides.

  • Vendor-neutral

    Skills that transfer to Cisco, Microsoft and any SBC or carrier you'll meet.

  • Troubleshooting method

    A repeatable isolation method that shortens incident time on day one.

Skills covered in our sip training

  • SIP methods, responses, dialogs and transactions
  • SDP offer/answer and codec negotiation
  • RTP, jitter, loss and QoS
  • DTMF methods and interworking
  • NAT, TLS and SRTP
  • Fast fault isolation from traces

Practise on real topologies

CUBE lab pod: dual-carrier SIP edgeNodes: IP phones (Webex App), CUCM Publisher (v15), CUCM Subscriber (v15), CUBE (C8000V · IOS XE 17), ITSP A (Registration + digest), ITSP B (IP trust), Capture host (Wireshark). Connections: IP phones to CUCM Publisher via SIP; CUCM Publisher to CUBE via SIP trunk; CUCM Subscriber to CUBE; CUBE to ITSP A via TLS · SRTP; CUBE to ITSP B via SIP/UDP; Capture host to CUCM Subscriber via SPAN.ENTERPRISECARRIERS (SIMULATED)SIPSIP trunkTLS · SRTPSIP/UDPSPANIP phonesWebex AppCUCM Publisherv15CUCM Subscriberv15CUBEC8000V · IOS XE 17ITSP ARegistration + digestITSP BIP trustCapture hostWireshark

SIP Training courses

Part of our CUBE & SBC Academy.
  • FoundationsFoundation

    SIP & VoIP Fundamentals

    Understand exactly how a voice call works on an IP network, from SIP signalling and SDP negotiation to RTP media, codecs and QoS.

    Foundation for 350-801 CLCOR

    Video
    14 h
    Labs
    5
    Lab time
    10 h
    $149
  • SBCProfessional

    SIP Troubleshooting Masterclass

    A structured method for diagnosing failed calls, one-way audio, DTMF and registration problems from SIP traces, CUBE debugs and packet captures.

    Supports 350-801 CLCOR

    Video
    12 h
    Labs
    4
    Lab time
    16 h
    $199
  • SBCProfessional

    Cisco CUBE Professional: SIP Trunking & Interworking

    Master Cisco Unified Border Element: dial-peer design, SIP normalisation, security, transcoding, high availability and real carrier troubleshooting.

    Supports 350-801 CLCOR

    Video
    22 h
    Labs
    7
    Lab time
    28 h
    $349

Labs you'll use

  • 5 exercises

    Cisco CUBE Labs

    A full SIP trunking edge: CUBE, a simulated carrier and a CUCM cluster. Ideal for dial-peer design, SIP normalisation and security practice.

    PSTN simulator ↔ CUBE ↔ CUCM cluster ↔ endpoints

    GuidedSelf-pacedRentalEnterprise

SIP Training: common questions

Do I need SIP knowledge for CCNP Collaboration or MS-721?

Yes. SIP and media negotiation underpin both, and most real-world troubleshooting is SIP troubleshooting.

Is SIP training useful for Microsoft Teams engineers?

Very. Direct Routing is SIP over TLS between your SBC and Microsoft, and most Direct Routing issues are diagnosed from SIP traces.

What tools are used in the labs?

Wireshark, SIP softphones and test endpoints, Cisco CUBE debugs and our carrier simulator.

Start your sip training today

Buy a single course, or get every course and 60 lab hours a month with All-Access.