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Train Collab Academy

Virtual lab

Unity Connection Labs

Unity Connection integrated with CUCM and LDAP to practise voicemail, call handlers, auto-attendants and unified messaging.
GuidedSelf-pacedEnterprise

What's inside the pod

Pods include Unity Connection integrated over SIP with CUCM, an LDAP directory, and a mail relay for notification and unified messaging scenarios. IM & Presence is included for presence and chat labs.
Unity Connection & IM and Presence podNodes: CUCM (v15), Unity Connection (v15), SMTP relay (Notifications), IM & Presence (v15 · HA pair), Active Directory (LDAP), Phones · Webex App (Voicemail, presence). Connections: CUCM to Unity Connection via SIP integration; CUCM to IM & Presence via SIP · AXL; Unity Connection to SMTP relay via SMTP; Unity Connection to Active Directory via LDAP; CUCM to Active Directory; CUCM to Phones · Webex App via SIP.SIP integrationSIP · AXLSMTPLDAPSIPCUCMv15Unity Connectionv15SMTP relayNotificationsIM & Presencev15 · HA pairActive DirectoryLDAPPhones · Webex AppVoicemail, presence
  • Cisco platform
  • Microsoft 365
  • Border element / SBC
  • Carrier / external
  • Endpoints
Components and versions
Cisco Unity Connection15
Cisco Unified CM15
Cisco IM & Presence15
Active Directory + SMTP relay—

Sample lab exercises

  • SIP integration and voicemail pilotAssociate60 min
  • Auto-attendant with holiday schedulesAssociate75 min
  • IM & Presence high availabilityProfessional75 min
  • MWI troubleshootingAssociate45 min

How you can use this lab

  • Guided labs

    Step-by-step workbooks with checkpoints and automatic validation. Included with every course.

  • Self-paced labs

    Open-ended scenarios with a task list and a separate solution guide. Practise until it's muscle memory.

  • Lab rental

    Not yet available for this lab family. Ask us about enterprise options.

  • Enterprise lab subscription

    Reserved or dedicated pods for your team, custom topologies, SSO and usage reporting.

Courses that use this lab

  • CiscoAssociate

    Cisco Unity Connection & IM and Presence

    Deploy and manage Cisco Unity Connection voicemail and auto-attendants alongside IM & Presence for the Webex App, all integrated with CUCM.

    Supports 350-801 CLCOR

    Video
    16 h
    Labs
    4
    Lab time
    16 h
    $249
  • CiscoAssociate

    CUCM Administration & Dial Plan Mastery

    Practical Cisco Unified Communications Manager administration for the engineers who run it every day: provisioning, dial plans, features, upgrades and troubleshooting.

    Supports 350-801 CLCOR

    Video
    24 h
    Labs
    5
    Lab time
    26 h
    $299

Start labbing today

Lab hours are included in every subscription, or buy a Lab Pass from $39.