FoundationsFoundation
SIP & VoIP Fundamentals
Understand exactly how a voice call works on an IP network, from SIP signalling and SDP negotiation to RTP media, codecs and QoS.
Foundation for 350-801 CLCOR
- Video
- 14 h
- Labs
- 5
- Lab time
- 10 h
$149
Collaboration Foundations: from CCNA to CCNP Collaboration
The bridge from routing and switching to unified communications: UC architecture, Cisco and Microsoft platforms, and your first CUCM configuration.
FoundationsFoundationOn-demand
4.5 (2 reviews, sample)Pre-CLCOR preparation
Course overview
Cisco retired the CCNA Collaboration certification in 2020. There is still a gap between CCNA networking knowledge and the CCNP Collaboration core exam, and this course fills it.
You will learn how enterprise collaboration platforms fit together, configure your first CUCM phones and dial plan, and leave ready to start CLCOR with confidence.
Who this course is for
- CCNA-certified network engineers
- IT generalists joining a UC team
- Graduates targeting voice engineering roles
Prerequisites
- CCNA-level networking or equivalent experience
- SIP & VoIP Fundamentals recommended
Training duration
18 h video + 12 h labs, about 4 weeks at 6–8 hours per week.
What you will be able to do
- Describe on-premises, cloud and hybrid collaboration architectures
- Configure DHCP, TFTP, NTP and DNS services required by UC endpoints
- Register phones and Webex App clients to CUCM
- Build a basic dial plan with partitions and calling search spaces
- Compare Cisco and Microsoft Teams calling models
- Plan your CCNP Collaboration or MS-721 study path
Curriculum
5 modules · 29 lessons
01UC architecture and the collaboration market5 lessons
- On-prem, cloud and hybrid
- Cisco and Microsoft portfolios
- Roles and career paths
02Network services for collaboration6 lessons
- Voice VLANs
- DHCP option 150
- NTP, DNS, PoE
03CUCM first steps8 lessons
- Cluster roles
- Device pools
- Phone registration
- End users and LDAP basics
04Dial plan essentials6 lessons
- Directory numbers
- Partitions and CSS
- Route patterns
05Teams Phone at a glance4 lessons
- Calling Plans, Operator Connect, Direct Routing
- Teams admin center tour
Lab exercises
Hands-on in a browser-based pod. Each lab starts from a clean snapshot.
| # | Lab | Skills | Time |
|---|---|---|---|
| 1 | Prepare the network: voice VLAN, DHCP and NTP | Switching, DHCP option 150 | 45 min |
| 2 | Register IP phones and the Webex App to CUCM | Device configuration | 60 min |
| 3 | Build a two-site internal dial plan | Partitions, CSS, route patterns | 60 min |
| 4 | Place PSTN calls through a gateway | Route groups, route lists | 45 min |
Certification mapping
- Pre-CLCOR preparation
| Exam | Blueprint domain | Weight | Covered in |
|---|---|---|---|
| 350-801 CLCOR v2.0 | Infrastructure and Design | — | Modules 1–2 |
| 350-801 CLCOR v2.0 | On-Premises Call Control (introductory) | — | Modules 3–4 |
Your instructor
Daniel Marsh
Sample profileLead Instructor, Cisco Collaboration
- CCIE Collaboration
- CCNP Collaboration
- Webex Calling specialist
Daniel has designed and migrated CUCM clusters for global enterprises and service providers, from 500-seat sites to 60,000-user multi-cluster deployments. He writes the CCIE mock labs and leads the live CCNP cohorts.
Free demo lessons
Watch before you buy, no sign-up required.
- How a Cisco IP phone boots and registers11 min · preview
- Partitions and CSS explained with one diagram14 min · preview
Student reviews
- Sample review
“I came from pure routing and switching. This course gave me the vocabulary and the confidence to start CLCOR.”
Ben T. · IT Infrastructure Engineer - Sample review
“Clear, well paced, and the labs worked first time. I would like a few more PSTN scenarios.”
Sofia R. · Graduate Engineer
$199Enrol now
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