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Train Collab Academy

Webex Calling: Cloud and Hybrid Calling

Plan, deploy and operate Webex Calling: Control Hub, locations, numbering, Local Gateway, cloud PSTN and coexistence with CUCM.
CiscoProfessionalOn-demandLive onlinePrivate
4.5 (2 reviews, sample)Supports 350-801 CLCOR (Cloud and Hybrid Services)

Course overview

Webex Calling is Cisco's strategic cloud calling platform and carries significant weight in the 2026 CCNP Collaboration exams. This course takes you from tenant setup to a production-grade hybrid deployment.

You will provision locations and users in Control Hub, connect premises PSTN through a CUBE Local Gateway, and design coexistence with existing CUCM clusters.

Who this course is for

  • Engineers deploying Webex Calling
  • Partners and MSPs
  • CLCOR and CLHCT candidates

Prerequisites

  • SIP & VoIP Fundamentals
  • CUBE basics helpful

Training duration

16 h video + 14 h labs, about 4 weeks at 6–8 hours per week.

What you will be able to do

  • Plan Webex Calling locations, numbering and emergency calling
  • Configure users, devices, call queues, hunt groups and auto attendants in Control Hub
  • Deploy a Local Gateway (registration-based and certificate-based)
  • Design PSTN options: Cisco Calling Plan, Cloud Connected PSTN, premises PSTN
  • Integrate Webex Calling with CUCM for coexistence and migration

Curriculum

4 modules · 20 lessons

  1. 01Platform and planning5 lessons
    • Architecture
    • Data centres
    • Licensing
  2. 02Control Hub provisioning6 lessons
    • Locations
    • Users and devices
    • Features
  3. 03PSTN connectivity5 lessons
    • Local Gateway
    • CCPP
    • Calling Plan
  4. 04Hybrid and migration4 lessons
    • Trunks to CUCM
    • Dial plan coexistence
    • Migration tooling

Lab exercises

Hands-on in a browser-based pod. Each lab starts from a clean snapshot.

#LabSkillsTime
1Provision a location with users, devices and numbersControl Hub60 min
2Register-based Local Gateway on CUBELGW, dial peers90 min
3Build a call queue and auto attendantCall features45 min
4Route calls between Webex Calling and CUCMHybrid routing75 min

Runs on: Webex Calling Labs

Certification mapping

  • Supports 350-801 CLCOR (Cloud and Hybrid Services)
  • Supports 300-820 CLHCT
ExamBlueprint domainWeightCovered in
350-801 CLCOR v2.0Cloud and Hybrid Services25%Modules 1–4
300-820 CLHCT v2.0Webex cloud calling—Modules 2–4

Your instructor

Daniel Marsh

Sample profile

Lead Instructor, Cisco Collaboration

  • CCIE Collaboration
  • CCNP Collaboration
  • Webex Calling specialist

Daniel has designed and migrated CUCM clusters for global enterprises and service providers, from 500-seat sites to 60,000-user multi-cluster deployments. He writes the CCIE mock labs and leads the live CCNP cohorts.

Free demo lessons

Watch before you buy, no sign-up required.

  • Webex Calling PSTN options compared12 min · preview

Student reviews

  • Sample review
    “We now deploy Local Gateways in half the time. The lab guide is our internal runbook.”
    Andre B. · Partner Engineer
  • Sample review
    “Solid and practical. I would welcome even more emergency-calling detail for EMEA.”
    Nina S. · UC Engineer
$299Enrol now

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