Most large organisations will run more than one calling platform for years. This capstone course teaches the architecture and engineering decisions that make coexistence reliable and migration low-risk.
It is case-study driven: you will design, defend and build a hybrid solution for a multinational scenario, with peer and instructor design reviews.
16 h video + 20 h labs, about 4 weeks at 6–8 hours per week.
5 modules · 18 lessons
Hands-on in a browser-based pod. Each lab starts from a clean snapshot.
| # | Lab | Skills | Time |
|---|---|---|---|
| 1 | Shared CUBE hub for CUCM, Teams DR and an ITSP | Multi-platform routing | 3 h |
| 2 | Number-based coexistence routing during migration | Dial plan | 2 h |
| 3 | Capstone: build your multinational design | Design and implementation | 8 h |
| Exam | Blueprint domain | Weight | Covered in |
|---|---|---|---|
| CCIE Collaboration v3.1 | Call Control and Dial Plan / Edge Services (interop) | — | Modules 2–3 |
| MS-721 | Plan and design collaboration communications systems | — | Modules 1–2 |
Lead Instructor, Microsoft Teams Voice
Tomasz has led Teams Phone rollouts for multinational enterprises, covering Direct Routing, Operator Connect and Teams Rooms at scale. He specialises in hybrid Cisco and Teams coexistence and migration.
Watch before you buy, no sign-up required.
“The design review format is exceptional. It felt like a real customer architecture board.”
“Our CUCM to Teams programme plan came directly out of this course.”
Connect Microsoft Teams Phone to the PSTN and to CUCM using Cisco CUBE as a certified Direct Routing SBC. This is the course where the two platforms meet.
Supports MS-721
Specialist training in Teams PSTN connectivity: Direct Routing design, SBC pairing, media bypass, Local Media Optimisation, Location-Based Routing and Operator Connect.
Supports MS-721
A structured 6-month programme for the 8-hour CCIE Collaboration practical exam: technology deep dives, 160 hours of rack time, full mock labs and 1:1 coaching.
CCIE Collaboration (practical exam)