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Train Collab Academy

SIP Provider Interconnects & Multi-site Voice Routing

Design and operate carrier interconnects and enterprise-wide voice routing: multiple ITSPs, regional breakout, number portability, emergency calling and failover.
SBCExpertLive onlinePrivate
5.0 (2 reviews, sample)Supports 300-815 CLACC

Course overview

Large organisations rarely have one carrier. This course covers how to connect several SIP providers across regions through CUBE, and how to route calls between sites, platforms and carriers predictably.

You will build a multi-site, multi-carrier design with least-cost and resilient routing, then prove it under failure in the lab.

Who this course is for

  • Senior voice engineers
  • SBC and carrier engineers
  • Architects consolidating carriers

Prerequisites

  • Cisco CUBE Professional or equivalent
  • CUCM dial plan experience

Training duration

12 h video + 18 h labs, about 3 weeks at 6–8 hours per week.

What you will be able to do

  • Onboard a new SIP provider with a structured interop checklist
  • Design regional breakout and least-cost routing across carriers
  • Implement carrier failover with server groups and dial-peer preferences
  • Plan emergency calling and number portability across sites
  • Route consistently between CUCM, Webex Calling, Teams and carriers

Curriculum

4 modules · 16 lessons

  1. 01Carrier onboarding4 lessons
    • Interop checklists
    • Registration vs IP trust
    • Number formats
  2. 02Multi-site routing design5 lessons
    • Regional breakout
    • Least-cost routing
    • Tail-end hop-off rules
  3. 03Resilience4 lessons
    • Server groups
    • OPTIONS keepalives
    • Carrier failover
  4. 04Regulatory and emergency3 lessons
    • Emergency calling
    • Number portability
    • Lawful constraints

Lab exercises

Hands-on in a browser-based pod. Each lab starts from a clean snapshot.

#LabSkillsTime
1Onboard two ITSPs with different SIP behavioursInterop, SIP profiles2 h
2Regional breakout for three sitesDial peers, CUCM route patterns90 min
3Carrier failover under loadServer groups, OPTIONS90 min

Certification mapping

  • Supports 300-815 CLACC
  • Supports CCIE Collaboration
ExamBlueprint domainWeightCovered in
300-815 CLACC v2.0Cisco Unified Border Element—Modules 1–3
CCIE Collaboration v3.1Call Control and Dial Plan20%Modules 2–3

Your instructor

Priya Raman

Sample profile

Principal Instructor, CUBE & SIP Interworking

  • CCIE Collaboration
  • Cisco CUBE specialist
  • SIP trunking for 40+ carriers

Priya spent a decade at a Tier-1 carrier integrating enterprise SBCs with SIP trunk services. She teaches dial-peer design, SIP normalisation and troubleshooting from real carrier traces.

Free demo lessons

Watch before you buy, no sign-up required.

  • The carrier onboarding checklist we use12 min · preview

Student reviews

  • Sample review
    “We consolidated six carriers using the design method from this course.”
    Marta G. · Voice Architect
  • Sample review
    “The failover lab exposed a gap in our production design before a carrier outage did.”
    Dev P. · Senior SBC Engineer
$299Enrol now

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